SECURITY SERVICES

Cyber threats don’t keep business hours. Your protection shouldn’t either.

Coalition’s MDR security services help protect your business before, during, and after a cyberattack. In addition to cyber insurance, Coalition offers a range of managed security services that work alongside your policy. Whether you need round-the-clock threat monitoring, broader visibility across your whole environment, or a more security-aware workforce – there’s an option that fits.

Insurance covers what goes wrong. Security services help prevent it.

Cyber insurance is a financial safety net. But the businesses that are best protected aren’t just covered – they’re also harder to attack in the first place. That’s what Coalition’s security services are designed to do: reduce your exposure, detect threats early, and respond fast when something does happen.

Coalition offers three services, each suited to different levels of need. You can start with one and add others as your business grows.

SERVICE 1 – MDR

Protection for your laptops and devices, around the clock

Managed Detection & Response (MDR) is a 24/7/365 security monitoring service that watches your laptops, desktops, and machines for signs of attack – and responds when something suspicious is found.

A team of Coalition cybersecurity analysts monitors your environment continuously. When a threat is detected, they investigate and take action to contain it, often stopping an attack before it causes serious damage.

What’s included in MDR

✅ 24/7/365 threat monitoring, detection, response, and remediation for your laptops and machines

✅ SentinelOne Singularity Complete licensing – one of the leading endpoint protection platforms

✅ SentinelOne platform management and configuration, handled for you

✅ Coalition’s custom threat detection content, built from real-world cyber claim data

✅ Proactive threat hunting – analysts actively look for signs of compromise, not just waiting for alerts

✅ Regular Coalition security reviews

MDR is a solid fit for businesses that want dedicated protection for their devices without hiring an in-house security team.

Businesses in Canada (excluding Quebec) using Coalition MDR may be eligible for up to a 12.5% premium credit on their cyber insurance policy.

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SERVICE 2 – MXDR

Broader visibility across your whole environment

MXDR takes everything in MDR and extends it to cover your cloud applications, email, firewalls, and identity systems. If your business runs on Microsoft 365 or Google Workspace and you want visibility into those environments alongside your devices, MXDR is the more comprehensive option.

What’s included in MXDR

✅ Everything in MDR, plus extended coverage across your cloud environment

✅ SentinelOne Singularity Complete licensing plus Singularity Data Lake (XDR) for broader data visibility

✅ XDR data ingestion, logging, and monitoring for Google Workspace, MFA logs, and firewall logs

✅ Monitoring for Microsoft 365 or Google Workspace activity

✅ Proactive threat hunting across your entire environment, not just endpoints

✅ Regular Coalition security reviews

MXDR is the right choice for businesses that rely heavily on cloud platforms, have remote employees, or want the most complete picture of their environment.

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SERVICE 3 – SECURITY AWARENESS TRAINING

Turning your team into a line of defence

Most cyberattacks start with a human moment – a phishing email clicked, a password reused, a suspicious link opened. Security Awareness Training gives your employees the knowledge and habits to recognize and avoid these situations before they turn into incidents.

What’s included

✅ Security training platform for end-user education and cybersecurity awareness

✅ Extensive course library with quizzes covering topics relevant to everyday business use

✅ Phishing simulations with a large library of realistic email templates – so employees practice spotting them safely

✅ Ability to create custom courses and phishing templates for your specific business context

✅ Policy attestation – track which employees have reviewed and acknowledged your security policies

✅ Detailed reporting and dashboards so you can see who’s completed training and where gaps exist

Security Awareness Training can be bundled with your Coalition cyber insurance policy, with MDR or MXDR, or used on its own.

Not sure which option makes sense? Here’s a simple way to think about it:

These services work well individually, but they’re most effective when paired with a cyber insurance policy. We can help you figure out which combination makes sense for your situation and budget.